DELFAST LIFETIME WARRANTY

INTRODUCTION

DELFAST lifetime warranty to every new DELFAST Inc. electric bicycle, when purchased directly from the DELFAST Company or an authorized DELFAST Inc. electric bicycle reseller. 

DELFAST lifetime warranty covers bikes that have been registered on the following web-site only: https://my.delfastbikes.com/

DELFAST LIFETIME WARRANTY PERIOD

DELFAST lifetime warranty period for claims against material or manufacturing defects.

Every bike has a useful product lifespan. This lifetime warranty is not meant to suggest or imply that the frame or components can never be broken or will last forever. This lifetime warranty covers manufacturing defects that occur within the normal lifespan and use of the product.

Lifetime warranty for

  • Frame

24 months or 30 000 km (depending on which comes sooner) for

  • Battery Pack

  • Motor

  • Controller

  • Display

  • Battery charger

  • GPS tracker

  • Front fork

  • Rear shock

  • Electrical components

  • Electronic components

  • Mirrors

  • Brake system

  • Stem

  • Handlebar

  • Saddle

  • Seatpost

Paint fading caused by the effects of ultraviolet light (UV) or outdoor exposure is not covered by this lifetime warranty.

DELFAST lifetime warranty period starts from the moment of delivery to the customer and registration of the bike on the website https://my.delfastbikes.com/ and ends when the above period or mileage is passed (depending on which comes sooner). 

LABOR COST OR REPAIRS

DELFAST is not responsible for labor costs or repairs and the warranty is limited to the replacement of defective components and parts with those of equal or greater value at the sole discretion of DELFAST.

LIMITATIONS

DELFAST lifetime warranty does not cover against damages caused by normal wear and tear.

DELFAST lifetime warranty does not apply in the event of abuse, neglect, shipping damage, alterations, modifications, misuse or improper assembly, carelessness, replacement with any part or accessory other than original DELFAST parts and products, attempt of reparation or modification unless expressly permitted in writing by DELFAST.

Non-observance of maintenance rules: Neglect of technical condition check, maintenance from an unauthorized dealer, irregular maintenance and selection of consumables/parts not approved by DELFAST, refusal to replace parts or perform necessary services voids the DELFAST lifetime warranty.

DELFAST lifetime warranty is void if the electric bicycle is not connected a GPS tracker or used for other than normal activities, including, but not lifetime to, failing to follow the owner’s manual or using the electric bicycle for rental or commercial activities, stunt riding or in competitive events or training for such activities or events. DELFAST makes no other warranties, express or implied.

DELFAST waives all responsibility for any third party for consequences that might result from the use or handling of any DELFAST product by any legal or natural person.

If you have any technical questions with the above components, 

please contact us: [email protected] or our authorized reseller 



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